Privacy policy

1. Introduction

This Privacy Policy outlines how Tecknet (referred to as "we," "us," or "our") collects, uses, and protects the information provided by users of our website, products, and applications (collectively referred to as the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree to these terms, please refrain from using our Services.

2. Collection and Use of Personal Data

2.1 Personal Data

We collect personal information provided by users when creating a Tecknet account. This information may include identifiers such as name, email address, and phone number. Additionally, if you contact Tecknet, we may record communication details to assist in resolving any issues or inquiries.

2.2 Use of Data

When accessing our applications, we collect device and network connection information such as IP address, device model, operating system version, and mobile network information. We also collect data related to your usage of our applications and specific functions within them.

2.3 Use of Cookies and Analytics

Tecknet utilizes cookies and similar technologies to enhance user experience and gather analytics data. Cookies are used to remember user preferences and track website usage statistics. We also employ Google Analytics to analyze website usage patterns. Users have the option to refuse cookies through browser settings, but this may limit certain features of the site.

3. Purpose of Use

We use collected data to fulfill contracts, process user requests, and improve our services. This includes understanding user experiences, maintaining application security, and providing relevant information about Tecknet products and services.

4. Data Storage

Tecknet retains personal data only for the necessary duration required for the purposes for which it was collected. Users can request deletion of their accounts, after which personal data will no longer be accessible.

5. Privacy for Children

Our Services are not intended for minors under the age of 18. If we become aware of any personal information provided by minors, we will take steps to delete such information.

6. Disclosure of Personal Data

Tecknet does not sell or trade personal data to third parties without explicit consent. However, we may share data with trusted third parties for operational purposes, subject to user consent.

7. Security

We employ industry-standard security measures to protect personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

8. Changes to Privacy Policy

Tecknet may update this Privacy Policy periodically to reflect changes in services or regulations. Users will be notified of significant changes, and continued use of our Services constitutes acceptance of the updated terms.

9. California Privacy Rights

If you are a California consumer, you have certain rights under the California Consumer Privacy Act ("CCPA"). These rights include:

- The right to notice: You have the right to be informed about the categories of personal information collected and the purposes for which it is used.
- The right to request: You can request information about the collection, use, and sharing of your personal information.
- The right to opt-out: You can opt-out of the sale of your personal information.
- The right to deletion: You can request the deletion of your personal information, subject to certain exceptions.
- The right not to be discriminated against: You have the right not to be discriminated against for exercising your privacy rights.

For more details on your California privacy rights, please contact us using the information provided below.

10. Contact Information

For questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Tecknet
Email: support.us@tecknet.com
Address: 5A L/F WANG FU BLDG NO 5-7 CHATHAM COURT TST K L

Thank you for reviewing our Privacy Policy.